At Shephe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on https://shephesweaters.com/.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Contact details such as your name, email address, phone number, and shipping address
- Payment information, including billing details, securely processed by our payment providers
- Order information, such as purchased products, order dates, and preferences
- Technical data, including IP address, browser type, device information, and on-site activity
How We Use Your Information
We use your information to:
- Process and fulfill orders for apparel and related products
- Communicate order confirmations, shipping updates, and service-related messages
- Respond to customer inquiries and provide support
- Improve our website, products, and overall shopping experience
- Send updates about new collections or special offers (you may unsubscribe at any time)
- Detect and prevent fraud and unauthorized transactions
Information Sharing
We do not sell or rent your personal information. Your data may be shared only with trusted third parties, including:
- Shipping partners for order delivery
- Payment processors to securely complete transactions
- Service providers who assist with website operations, analytics, and customer support (under confidentiality obligations)
- Legal or regulatory authorities when disclosure is required by law
Data Security
We use industry-standard security measures to protect your personal information. Payment details are encrypted and handled through secure payment gateways. While no method of transmission is completely secure, we take reasonable steps to safeguard your data.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask for corrections or updates to your data
- Unsubscribe from marketing communications at any time
- Request deletion of your account and associated data, subject to legal obligations
- Manage or disable cookies through your browser settings
Cookies
Our website uses cookies to improve functionality, remember your preferences, and analyze site traffic. You may disable cookies through your browser, though certain features of the site may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.
Children’s Privacy
Our services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13.